Loyalty cards in messengers

Award bonuses, bring customers back, and talk to them — right in the messenger.

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Loyalty card mockup in a messenger

Customers collect bonuses — but don’t come back

Why classic loyalty programs don’t work at 100%

Loyalty lives separately from talking to the customer

The customer forgot to download the app

Staff lose bookings and bonus accruals

No reminders — no return visits

CRM on one side, loyalty on the other

All loyalty — right in the chat with the customer

Channels

WhatsApp, Telegram, and more

Communication channels
Card

One rewards card — no confusion

Beauty salon
1 min ago
Your card is ready!
Sign-up

Not required. Everything in chat

Customer avatar

Hi, can I
get a card today?

13:30
App

Nothing to download

Beauty salon
1 min ago
240 bonuses credited
Referral program

“Refer a friend” mechanics

Customers bring friends and earn bonuses

Referral program illustration

Run a cycle that brings customers back

Message.Help automates the whole journey: bonuses after visits, review collection, reminders about expiring balances, and personalized offers — all in the customer’s messenger.

Bonus accrual

Automatically after a visit

Triggered campaigns

Automatically after a visit

Review collection

After every visit

Scenarios for any business

Beauty Hotels

Booking via messenger

Customers book a service or a room right in WhatsApp — no calls or forms

Beauty Hotels

Bonuses after a visit

After a service or checkout, bonuses are credited in chat automatically — no admin work

Hotels

Upsell at check-in

The bot suggests room upgrades, transfers, dinner, minibar top-ups, tours, and more

Beauty

Next booking reminder

After 3–4 weeks the bot invites them to book again and pick a time in chat

Beauty

Upsell while booking

During booking the bot suggests add-ons: “Add a hair treatment? 15% off today”

Beauty Hotels

Customer birthday

A month before, they get a personal bonus and offer — the reminder is automatic

Universal

Win back inactive customers

If they haven’t visited in 60 days — an automatic message with a bonus for the next visit

Universal

Referral program

Customers refer friends — both get bonuses automatically on the friend’s first booking

Universal

Automatic review collection

After each visit the bot asks for a rating — reviews go to the right platform automatically

Launch a messenger rewards program — in one day

No apps, no customer sign-ups, no extra systems.

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