"Loyalty Customers" Section
This section displays all customers who have received a loyalty card. Here, you can manage existing customers and issue cards to new ones.
Issuing Cards
You can issue a card manually by clicking the “Issue Cards” button in the top right menu of the “Loyalty Customers” section.
A window for issuing a card will open:
Here, you can either issue cards to customers who have messaged through one of the project’s connected channels, or upload a file with customer numbers—the cards will then be sent to them via WhatsApp.
View Transactions
You can view a list of all transactions related to the project’s bonus cards.
Managing Customer Accounts
By clicking on a customer, you can open the Customer Card and process a purchase transaction, credit points, or deduct points. You can also view card information and transaction history.
The corresponding subsections on the right display the history of messages sent to the customer specifically regarding loyalty notifications, as well as a list of their referrals.
