When adding an Instagram channel to your project's tariff, you need to link your Instagram account to the project on our website.To do this, you need to go to the “Channels” section and open the Instagram channel settings, and then connect using the 9-step step-by-step instructions that will appear when you open the settings:
Important: When connecting to Instagram, you must have a business page on Facebook; in order to successfully receive messages in the messenger of our website, the “Requests for correspondence” setting must be turned off in the settings of your Instagram account.