Our service provides notifications to clients sent from our service number if this feature is enabled in the project settings. To set up staff notifications, follow the steps below:
Log in to your personal account on our website and go to Settings - Employee Notifications.
To customize an employee's notifications, press “tune” button. If you want to add a new employee, press “add contact”.
Select the employee and click the "Tune" button on the appropriate page.
Select the sending channel and phone number:
On the employee settings page, select the sending channel (WhatsApp or Telegram) and the phone number to receive notifications.
You can enable the following types of notifications:
Re-authorization - notification about the necessity to authorize the project.
End of subscription - notification of the necessity to pay for the project.
Activation of trust payment - notification of trust payment activation.
End of trust payment - notification that the trust payment has expired.
You can also customize the sending of project performance reports in the Reports section, including daily, weekly, and monthly reports.
