What is a widget?
A widget is a visual interface element that helps you or your clients quickly access a specific standard action or simply decorate your website.
Why install widgets on your website?
The main purposes of widgets on a website are to improve usability and increase conversion rates.
They can also help attract new clients, reduce the workload of administrators, collect statistics, and boost sales.
However, for a widget to function effectively, it must be useful to the client, not annoying or unnecessary.
That’s why we’ve added a feature that allows you to create a personalized widget for your website!
We offer two different types of widgets:
1) Communication widget (“Chat Widget”)
This is a workspace that contains buttons linking to your main online resources and includes a chat with an employee.
Using this widget, visitors to your website can send a message directly through the chat.
These messages are delivered to our internal messenger, where you or your team can handle the request and consult with your client.
2) Classic widget (“Link Widget”)
This widget contains buttons linking to your main resources.
For example, you can add buttons for your Instagram, WhatsApp, Telegram, or an online booking link (Altegio).
This allows your website visitors to easily navigate to any of your online platforms when needed.
Instructions for creating a widget
Chat Widget:
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Go to the “Tools” section:
https://message.help/app/tools/ -
Then open the “Widgets” subsection and click the pencil icon next to the desired widget to edit it.
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In the opened menu, you can edit:
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The widget title;
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The initial message sent when the widget opens;
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The operator’s avatar;
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Communication channels and clickable links (displayed below the title).
Currently available: WhatsApp, Telegram, and Viber.
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Click “Save” and return to the previous menu.
To get the embed code for your website, click the icon to the right of the pencil icon.
A menu will appear where you can copy the code.
To copy it quickly, click the two-pages icon.
Link Widget:
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See step 1 above.
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See step 2 above.
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In the opened menu, you can add communication channels and clickable links (displayed below the title).
Currently available: WhatsApp, Telegram, and Viber.
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See step 4 above.
Note:
Please note that our technical support does not assist with the installation process of widgets.
If you are unable to install it yourself, please contact the technical specialist responsible for maintaining your website.